Privacy Policy
At BiteMoment, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our platform and services.
1. Information We Collect
We may collect the following types of information:
Personal Information: Name, phone number, email address, delivery address, payment information, and other details you provide when registering or placing an order.
Usage Data: Information about how you use our website and app, including your browsing history, search queries, and order history.
Location Data: With your permission, we may collect your device's location to provide accurate delivery services.
Device Information: Information about your device, such as IP address, browser type, and operating system.
2. How We Use Your Information
We use your information to:
Process and deliver your orders
Communicate with you about your orders, account, or promotions
Improve our services and personalize your experience
Ensure the security and integrity of our platform
Comply with legal obligations
3. How We Share Your Information
We may share your information with:
Restaurants and Merchants: To fulfill your orders
Delivery Partners: To deliver your orders to your address
Service Providers: For payment processing, technical support, and analytics
Legal Authorities: When required by law or to protect our rights
We do not sell your personal information to third parties.
4. Data Security
We implement industry-standard security measures to protect your information from unauthorized access, disclosure, or destruction. However, no method of transmission over the Internet is 100% secure.
5. Your Rights and Choices
You have the right to:
Access, update, or delete your personal information
Opt out of marketing communications at any time
Withdraw your consent for location data collection
To exercise your rights, please contact us at [support@bitemoment.com].
6. Children's Privacy
BiteMoment does not knowingly collect personal information from children under the age of 13. If you believe a child has provided us with personal information, please contact us to have it removed.
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the new policy on our website.
8. Contact Us
If you have any questions or concerns about this Privacy Policy, please contact us at:
Email: [support@bitemoment.com]